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In the past, issues would require spending time on the phone walking users through what they see on the screen. On other occasions it would have been necessary to send out a third-party contractor in that city to resolve issues, and that can be very expensive. In the six months since we deployed the LANDesk® Management Suite, we've been able to reduce by half the number of ad-hoc requests for third parties to attend sites, saving us around AUS $27,000 (US $21,000)."

Luke Doherty
IT Manager
Intercontinental Hotels Group

Solution Briefs

High Availability Server Management

Maintain high server availability through active performance monitoring and low-impact, on-demand remote management services.
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What is provisioning with LANDesk Management Solutions

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LANDesk Server Manager

LANDesk® Server Manager by Avocent provides a single console for multi-vendor enviroments to monitor and manage server availability and reduce operational costs.

The Avocent LANDesk Server Manager solution provides all of the tools you need to plan, deploy and manage your server infrastructure throughout its life cycle. It combines systems management features such as provisioning, patch management, inventory, monitoring and alerting with remote management capabilities including KVM, Virtual Media, power control, service processors and serial console through integration with Avocent DSView® 3 management software. The solution ensures you have all of the tools required to provide reliable services and respond to incidents quickly, enabling an always on service delivery.

LANDesk Server Manager triggers a lifestyle change in the way you manage your data centre allowing server operations to move from a reactive mode, where servers are managed in a one by one fashion, to a proactive and controlled mode, where deployments and changes are planned and tested once before being deployed many times using reusable modular configuration templates. The consistency and conformity that this approach brings creates a solid foundation or baseline so that configuration changes can be planned and deployed in a controlled and reliable manner. This leads to higher levels of operational efficiency and highly reliable systems that remain secure and compliant with corporate server policy.

LANDesk Server Manager allows for heterogeneous server environments to be managed in a more homogeneous way by allowing standard configurations of servers to be managed and deployed in the data centre across multiple physical and virtual server platforms. The "design once" and "deploy many" methodology provides a high degree of control and allows for automation of major operational tasks such as provisioning, patching and software distribution.

When used in combination with Avocent DSView 3 software, the scope of server operations is extended to include a complete out-of-band management solution. This approach complements the systems management functionality of LANDesk Server Manager by allowing for always on remote access to server hardware that is a requirement of lights out data centres and delivers true remote management.

LSM

Specifications

Platform support
LANDesk® Server Manager 8.7 Microsoft Windows® 2000 Server SP4 Microsoft Windows 2000 Advanced Server SP4 Microsoft Windows 2000 SP4 Small Business Server Microsoft Windows Server 2003 SP1/R2 Standard Edition Microsoft Windows Server 2003 SP1Standard Edition x64 Microsoft Windows Server 2003 SP1/R2 Enterprise Edition Microsoft Windows Server 2003 SP1 Small Business Server Red Hat® Enterprise Linux 3 U 6 (ES/AS) Red Hat Enterprise Linux 3 EM64T Red Hat Enterprise Linux 4 U 4 (ES/AS) Red Hat Enterprise Linux 4 EM64T SUSE® Linux Enterprise 9.1 - 9.3 (WS) SUSE Linux Enterprise 9 SP2 SUSE Linux Enterprise 9 EM64T SUSE Linux Enterprise 10 SUSE Linux Enterprise 10 EM64T SUSE Linux Enterprise 10 (WS) IBM® AIX 5.1/5.2 Hewlett Packard® HP-UX 11/11i
LANDesk Server Manager minimum requirements
The core server should be dedicated to hosting LANDesk Server Manager, and must not function as a domain controller or Active Directory controller. Supported Windows server OS using NTFS Microsoft Data Access Components (MDAC) 2.8 Microsoft .NET Framework version 1.1. or newer, or ASP .NET 1.1 or newer Microsoft Internet Explorer 6.x SP1 Access to supported database Access to supported Web server Static IP address Internet access (for activation and access to LANDESK patch database)
Supported core server operating systems
Microsoft Windows 2000 Server SP4 Microsoft Windows 2000 Advanced Server SP4 Microsoft Windows 2003 SP1, Standard or Enterprise Edition Microsoft Windows Server 2003 R2, Standard or Enterprise Edition
Supported databases
Microsoft MSDE 2000 SP4 Microsoft SQL Server 2000 SP4 Microsoft SQL Server 2005 Oracle 91 (9.2.0.4) Oracle 10G
Supported web servers
Microsoft Internet Information Server 5.0 Microsoft Internet Information Server 6.0

Screen Shots

Server Provisioning and Configuration

LANDesk Server Manager is also integrated with Avocent DSView 3 software, which provides complete out-ofband management to allow for pre boot operations such as resetting of BIOS boot order and also provides "virtual media" capabilities to allow for remote provisioning of servers from bare metal without the need for DHCP and PXE environments.

This integrated technology provides a unique solution for remote provisioning where security and regulatory compliance is an issue or for remote environments where DHCP and PXE environments may not be available.

Server provisioning is not limited to bare metal deployment of servers and the reusable templates can be used to store and execute standard management scripts and provides a complete provisioning history showing all of the configuration actions that have been performed on the server throughout its history.

Health Monitoring and Problem Resolution Unique to Avocent, the LANDesk Server Manager is integrated with Avocent DSView 3 software that allows for complete out-ofband management through KVM, serial console, service processors and power control to provide complete access and control even when a server has crashed or is in a pre-boot state.



Software Updates LANDesk Server Manager software updates ensure that systems are maintained in a secure and reliable state and provide a controlled and automated methodology to deploy and verify patches.

Discovery and Inventory LANDesk Server Manager asset and inventory database and query tools provide a complete view of your server and software assets in the data centre and becomes the primary source of server information that enables effective strategic planning and tactical operations to take place in the data centre.